What’s your return policy?

There is a refund request form. There is also a customer service telephone, you can call them to ask for refund.

How do you ship your Order ?

YES. We can ship our order to anywhere in the united states.

Free Shipping on all orders of $149+

Orders below $49.99 ship for only $5.

Orders $50.00 – $148.99 ship for only $8.

Standard shipping is 2-6 Business Days.

There are a lot of Distributor Centers in every city, you can also go to the Distributor Centers to pick up your orders. Search “nu skin address USA”, and you will find NU skin address location in USA. If you want to know the Distributor Centers in your city, just search ” Nu Skin YourcityName”.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.


What is the difference between Firewalker® Relaxing Foot Cream and Sole Solution™ Foot Treatment?

Sole Solution™ Foot Treatment, with allspice berry, is formulated to target the underlying causes of dry, cracked feet. Key ingredients soften and dissolve rough, dry, dead cell buildup for soft, smooth, healthy looking feet.

Firewalker® Relaxing Foot Cream is designed to soothe hot, tired, achy feet using natural ingredients, such as extract from the Hawaiian ti leaf, to absorb heat and to cool and soothe the skin.

I have moisturized my feet repeatedly, but can never seem to find relief for my dry, cracked heels. Why are moisturizers not helping?

Moisturization is only one aspect of the healing process. Because dry areas on the feet are usually composed of thick, rough patches of dead skin, most beneficial ingredients cannot be absorbed to the healthy layers beneath. When you use a basic moisturizer on these areas you are simply applying a layer of emollients (moisture-binding ingredients). In order to deliver nourishing ingredients to healthy skin layers, much of the dead cell buildup must be removed and softened.

For this reason, Sole Solution™ incorporates key ingredients such as allspice berry and urea to loosen and exfoliate the rough, dry patches.

Can I use Epoch® Sole Solution™ Foot Treatment on other areas of my body?

Yes, Sole Solution™ is great for any dry, cracked area of the body where you would like to restore soft, smooth skin. Perfect examples are rough cuticles, dry elbows, and scaly knees.

Is Sole Solution™ Foot Treatment safe and effective for prolonged use?

Yes, Sole Solution™ is perfect for consistent application on problem areas of the feet. In fact, key ingredients in Sole Solution™ help maintain balanced moisture levels in the skin.

If you find after several weeks that the soft, smooth, healthy look and feel of your feet has returned, you can switch to Firewalker® Relaxing Foot Cream for daily moisturization, then periodically resume use of Sole Solution™ when you want intense treatment. For an all over body moisturizer while using Sole Solution™ as a temporary treatment, use Perennial® Intense Body Moisturizer.

Water (Aqua), Urea, Glycerin, Stearyl Alcohol, Cetyl Alcohol, Octyldodecyl Neopentanoate, Trioctyldodecyl Citrate, Glyceryl Undecylenate, Glyceryl Stearate, PEG- 100 Stearate, Cetyl Phosphate, PPG-3 Benzyl Ether Myristate, Magnesium Aluminum Silicate, Dimethicone, Lauryl Laurate, Pimenta Dioica Fruit Extract, Papain, Polysorbate 20, Xanthan Gum, Caramel, Butylene Glycol, Carbomer, Tetrasodium EDTA, Sodium Hydroxide, Phenoxyethanol, Caprylyl Glycol,Chlorphenesin, Sorbic Acid

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